Trained Vs Untrained: How Elite Technician Training Works
In this episode of Around the Bead Podcast, hosts Joe Pahanik and John Holsey sit down with Caesar Pereir from Clling, a global company specializing in tire management training, safety programs, and operational consulting for mining and fleet industries.
Caesar shares his journey from entering the tire industry with no prior experience to becoming an international trainer working across mines and industrial sites worldwide. The conversation explores the realities of OTR tire service, highlighting how success depends less on speed and more on planning, risk awareness, and safety mindset.
The discussion dives deep into industry challenges — including the lack of formal technician training, misconceptions about job risk, and how unsafe habits develop through culture rather than necessity. Caesar also shares powerful real-world stories, including near-fatal incidents and lessons learned from accident investigations.
The episode ultimately emphasizes that tire service is not inherently dangerous — but managing risks properly through training, procedures, and leadership is what protects technicians and advances the industry.
🔧 Topics Covered:
Introduction to tire management in mining, trucking, and industrial fleets
The role of training and software in modern tire operations
Transitioning into the tire industry and technician career paths
Differences between truck tire service and OTR (Off-The-Road) tire work
Safety mindset vs. speed culture among technicians
Risk assessment and decision-making in high-risk environments
The importance of formal training in tire service roles
Global mining operations and international training experiences
Safety standards and procedures in large mining sites
Investigating tire-related incidents and fatalities
Why most tire technicians lack formal certification
Leadership and management’s role in safety culture
Technology advancements in tire tools and equipment
Essential tools technicians should carry but often don’t
Real-world safety lessons and near-miss experiences
Building a safety-first mindset in technician training
Show Notes:
Episode: Trained Vs Untrained: How Elite Technician Training Works
Host and Guest: Joseph Pahanik, John Holsey, and Cesar Pirir
Runtime: 43 minutes
Summary: What separates a safe tire technician from a risky one — skill, speed, or mindset? In this episode of Around the Bead, Joe and John sit down with Caesar Pereir of Clling to explore the realities of tire safety, technician training, and risk management across mining and fleet operations worldwide. From entering the industry with zero experience to becoming an international trainer working in mines across Asia, South America, and North America, Caesar shares how proper training reshaped his understanding of safety and professionalism.The conversation dives into the critical differences between truck and OTR tire service, the dangerous culture of prioritizing speed over efficiency, and why most technicians still lack formal training despite the risks they manage daily. Caesar offers firsthand stories from the field, near-miss moments, and lessons learned from real incident investigations that highlight how small decisions can have life-changing consequences.They also discuss evolving technology, tool standards, leadership responsibility, and the industry-wide challenge of building a true safety-first culture. This episode isn’t just about tires — it’s about changing mindsets, improving training, and redefining what it means to be a professional technician. If you care about safety, workforce development, and the future of the tire industry, this is a conversation you won’t want to miss.
What You'll Learn:
Why efficiency and safety matter more than speed in tire service work
The key mindset differences between truck technicians and OTR technicians
How proper risk assessment prevents most workplace incidents
Why fewer than 10% of tire technicians receive formal training
How leadership perception influences safety investment and training decisions
The role of structured procedures in large mining operations
Common safety mistakes technicians make — and how to avoid them
How technology (like electric impact tools) is changing the industry
The importance of using the right tools and equipment standards
How training reshapes technician behavior and long-term safety habits
Real lessons from near-miss accidents and fatality investigations
Why improving industry-wide training access is critical for the future
Links:
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Transcript:
00:06
Around the beat podcast, tire talk for trucking, mining, agriculture, and more. Your home for fleet solutions. Aiming to inform, pioneer, and entertain the tire world in connected industries. sponsored by East Bay Tire, keeping essential industries moving forward.
00:34
Good day and welcome back to Around the Bead podcast. I am Joe Pahanik and I'm joined by my co-host John Holsey and today we have Caesar Pereir from Clling, a Australian mining corporation that focuses on training and software. Caesar, welcome to the pod.
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>> Thank you for having me. So you made a little face there. I said uh uh software and training. Tell me more about what Clling really is. >> Oh wow. Well, Cling is a company that help their customers with operations. Everything related with tire management basically >> from
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servicing uh tracking or advising and maintenance. Everything that is related with with tire management. Yeah, we we help our customers, but our core is safety >> top top to bottom uh tire programs, but you're on the training side. >> Yes, sir. >> So, you you're based in the United
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States or you based in Australia? >> I'm based in United States. It's two of us in United States. Roy Gallaer and and myself. We both live in Greenville, South Carolina. >> Uhhuh. >> Yeah. >> And you grew up as a tech, is that right? >> No. >> No,
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>> no, no. Um I came to United States in 2013. >> Mhm. >> Um know nothing about tires and just like another young person in United States in their 20s looking for opportunities. >> Yeah. >> Uh I accept a job in a in a service provider in a service provider in a
02:08
dealer and that's how I entered to the uh tire industry. So, I think that's a little bit what I mean is you start in your 20s, you're you're looking for a career, and somebody says, "Let's get you in a truck and have you mountain tires." >> Yeah, kind of. I start doing deliveries.
02:26
I I I got hired to to do deliveries and then I jump to the shop and then from the shop to the truck and then to the truck to that big truck, a bigger truck. >> Do you remember the first day you got in a big truck? >> I do. >> Yeah. Tell us about it.
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>> Yeah. my boss have the the keys for a brand new uh boom truck with all the tools. And he says, "I believe in you. I think you can do it." And I say, "Yeah, that's that's pretty much how I that's my personality." I said, "Yeah." And then I figured it out. And
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>> a boom as in a crane truck. >> What's that? >> A boom as in a crane truck. >> Yeah. The stick boom. >> Yeah. Yeah. A Stellar or FC? >> That was a FAC. >> F. >> The first The first truck I drove it was a Four Fac. When you look back on that moment, uh you think you were ready?
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>> No. >> No. >> No. >> But that's the same story that that in the industry, right? Where somebody needs somebody to run a boom and they go to their most trusted guy and they say, "Here's the keys. I believe in you." >> Unfortunately, that's reality. Yes. Um
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there is a a misconception that if you are do good changing truck tires, you're going to be good doing otr. >> Yeah. >> And in reality, it's not the same thing. It's it's a completely different um approach. With truck tires, it's it's constantly it's the same um hardware,
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the same uh setups. With otr you have all kind of scenarios all the time, different kind of rims, different situations, different weather. >> Um, so it's more about planning and and and having the right mindset when you are working with OTR. >> You think it's it's two different you
04:12
mentioned mindset and that's where I was going with it is you think there's two different mindsets to excel in those positions. >> Yes, definitely. Definitely. OTR is like I I I just say it and I I I say it a lot when I when I'm doing training with the guys. Um Otr is all
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about thinking your way, you know, planning ahead. >> Um being focused on what you're doing. when you're working in OTR, you can't think in anything else because if you start working in automatic um you you stop doing your risk assessment while you are
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working and you think you can do the same that you did last week in the same vehicle in the same yard and and that can cause yeah a lot of problems because like I just I I just said it's not the same thing even if it's the same machine, same customer, same yard, different different
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situation. So yeah, it's a different approach definitely. >> So So John interviews a lot of technicians and trains managers on interviewing. How would you what cues would you look for when talking to a potential OTR technician versus a truck technician?
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>> Is well to start it, we we don't we don't hire tire technicians. >> I know, but you you work with them every day. You've been training for a week, right? >> Yeah. Yeah. >> Right. So, you you get to see guys that maybe if it was your truck or it was
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your customer or you were a customer that you'd want that technician on the yard or you wouldn't. Right. >> I think the first question I will ask is what is their priority? That will be the first question. And yeah, and the second one will I will ask
05:57
you if if if speed is is is it's a it's a measurement of success for for the person and start from there. >> So uh delving into that, you're you're considering that uh speed is really what's going to affect safety the most. >> Yes. because um yeah like I I I just
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said it you're not assessing properly every risk we we face in in our profession. Um would you do you think that the industry sets the standard that speed is the priority based off of customer need based off of billing practices? >> I don't I don't I don't really think so.
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I think it's it's a it's a it's a macho macho situation thing where where technicians uh feel like being fast is is the right um measurement of success or being a good technician. >> Yeah. >> When when being a good technician is is being efficient. No fast.
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>> John, where do you think that comes from? I I think he he hit the nail on the head. I think, you know, a good technician amongst their peers is I could do that job better and quicker than you can. And I think in in the process, from my viewpoint, I I see a
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lot of um steps being missed, especially spending some time with you, um Caesar, and watching you train and um learning learning learning just from watching, you know, um steps I used to miss, things I used to take shortcuts on. And um you know I look back and go man I'm
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lucky I'm here still and you know I had a question for you. You know when we're talking about the be your beginnings. Did you have any formal training before you jumped in a boom truck? >> No. No I did I did have training soon enough uh after four months of doing the
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job by myself. I had u we have this factor that we call it the Bob factor. What? >> Bob factor. >> Bob. >> Yeah. CL we use that a lot >> to refer to the person that tr that without having the qualifications >> oh trained you >> train the new the new the new
08:18
technicians right so we call it the Bob factor >> poor Bob but uh that's what we use so when I started um yeah I was I had training by Bob >> I honestly didn't felt like I was very safe learning or or working with him and next time I have to do a service I came
08:35
to my boss and I say I think next time I'm going by myself. I feel safer like that. And and I jumped to watch start watching videos in YouTube and that's when I that's how I hurt myself a couple times. Nothing major but I did hurt myself until I went to the to to to the
08:53
training with cling and and definitely changed my mentality, changed my my point of view for the profession and and I learned how to work properly. So you went to training at Clling before you went to work for Clling? >> Yes. >> Yeah. Okay. >> Twice. >> Twice.
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See the dealer where I used to work, they they sent they gave me the opportunity. They saved me for to the training. And the second time I I I went to to this training. I had a conversation with with with Roy. Uh I was looking for other opportunities. I
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was I was looking for buying a house and I was in I used to live in New Jersey. Yeah. and the market over there is very difficult to buy a house and so I was looking for options and that's how this the conversation started >> and they gave me an opportunity. I just
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I'm just a lucky technician. That's all what I am. >> I I think a lot of technicians would be envious. >> Uh yeah, I think I think it looks it's a cool job. I'm not going to lie. >> So tell us about what's cool about it because every time I feel like I'm
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texting you, you're somewhere around the world. Where do you get to go? >> Everywhere where every every place any place in the world where the uh customers thinks needs us. >> I've been in in Asia. I've been in Kazakhstan, Mongolia. Um I participate in conventions. I've been in Peru.
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>> Yeah. >> In Chile. I've visited Mexico, Argentina, Brazil. Yeah. I tr I travel a lot in the last four years. >> Yeah. United States, Canada. >> Well, give us a story. What's some of the coolest places you've been? >> Huh? >> Well, well, I'm gonna I'm gonna say
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Argentina. I I like it a lot. I was in in the It's a mine in the middle of the Patagonia. >> Uhhuh. >> And >> what do they mine? >> Gold. >> Gold. Gold. >> Gold. >> Yeah. >> Yeah. No, but it's it's amazing. People over there is is is super is great. Um,
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we connect like super deep. Leroy and myself, we we did a training together and it's and it's just amazing. It's a beautiful place. Uh, the the the found out there is walking in in the mine. You have, you know, alpacas walking between people and and ostriches and it's it's
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pretty pretty cool. Um, the the other one is definitely Mongolia. I visited three times. Uh, having >> Mongolia is the super mine out there. >> Yes. Yeah. >> Yeah. The fact of having more than 3,000 people in the middle of this desert, >> you know, and being being there with
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them is is pretty awesome. Plus, they are they are very very nice people, too. >> Yeah. What do they mine? What kind of equipment? >> Gold as well. Oh, they have ultra trucks. >> Yeah. >> Yeah. >> Is that your guys' biggest >> and underground?
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>> And underground. Is that your guys's biggest uh international demand is for ultra ultraclass trucks training? Yes. >> Yeah. >> Yeah. We do we work a lot with with really really big tires. >> So for a lot of those in the United States who don't get to see that, what's
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that training like? What's different about it than say a small quarry equipment? >> Uh well the differences uh in that aspect is that in mining you're always going to have the same setups, same tires, the same equipment. >> Yeah. Most of the time they have a
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beautiful shop indoors, same tools, same risks every day, right? It doesn't change. >> Um the terrain is it's going to be the same most of the time >> when in in the small quaries. >> Yeah. >> Um it change plus safety is not regulated to the same level like in big mines
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safety is number one. >> Yeah. >> And it's super reinforced. Yeah. Yeah. >> So, I think that's one of the those are some differences that I can think of. >> So, uh when you say self-regulated, is there like a tire safety manager that's that's on site or
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>> not a tire safety manager, but they have they have to have say work procedures for every single equipment they are working on. Mhm. >> They they should have a say word procedure uh describing step by step what are what what is the process uh what are the risks that they are going
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to manage identifying risks and understanding the risk and how they are going to manage them and once they identify all these they all the technicians that are going to work in that equipment they will sign and have a plan that's that's normally in in major
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minds It's it's a it's a standard. >> Huh. >> So imagine imagine doing all this paperwork before you you touch the vehicle. >> That's Yeah, it's >> it >> different. >> Yeah, that is interesting. I think to get there, you'd have to have uh you'd
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have to have technicians be be certified on a on a national level. Um almost like a a trade to get it to that point, I think. No, you know what? Unfortunately, for some reason or well, at least what what we found in in some minds is that um just like me person that is working
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in a tire shop, they they never imagined that they will be working in a tire shop and and and a lot of the times they use both training as well. even in the mind even having all these regulations >> many many times they use ball training >> um >> you don't know what you don't know I
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think sometimes uh that happens because management doesn't clearly understand what are all the risks that we face when we are servicing tires >> well how many managers come to your training classes >> that's a good question. >> I can't I can't say that number right now.
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>> Yeah. No, that's good. So, you guys do some some really hard things within the Clling organization. You guys actually go out and investigate if there's been a potential tire related death. Is that right? >> Yes. Uh not me. Yeah. >> Not yet. But I have co-workers that
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unfortunately it's part of their expertise. Is that uh is that OSHA driven? Is that just uh uh companies trying to improve? I mean what what precipitates that? >> Um yeah, it could be either companies trying to improve or sometimes is after unfortunately when after an incident
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happening um yeah they want to investigate and see why or what what what happened. Um we did one I believe two years ago >> where um after doing the investigation we identified that the person will be alive if he would uh follow the procedure and very simple things like removing the
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valor to to let the air out before you unbolt right >> not removing the bolts completely when you are starting a dual assembly uh things like that and and unfortunately it was a fatality and it's just two simple things that you can do in 10 minutes. >> Yeah. >> Cost his life.
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>> Yeah. So unfortunately we we get to see those realities and and we we can use that to try to understand where this unsafe mentality comes to to try to to train the technicians that are studying or or or we are are still on time to change that mindset of yeah
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they say I I'm supposed to do this but but Bob did it 25 years and it never happened to him so I'll be fine right so it happens but the people that unfortunately wasn't lucky enough they're not around to to share their their experiences right >> do you do you feel that the mining
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operations um tend to seek your services out um proactive or after there's a major incident and then they realize that there's a need for a company like cleaning to come in and and set a safety program. I think it depends a lot in the experience of the person that is in management.
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um if they if they are experienced enough and they understand the value of training and the importance of of having trained technicians and and how that will elevate safety are their are their minds. Uh it definitely changed their mentality and they they set their
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priorities. Um I I I will say that I will say this it's 5050. >> Yeah. Are there uh are there conditions which are dangerous but unavoidable? >> No. Every every I just I just said it this week to to to the our technicians. >> Yeah. >> Um our job is not is not dangerous.
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There's a lot of risks. >> Yeah. >> That you need to learn how to manage. And once you manage them, there's nothing to be afraid of. Right. For instance, yesterday we work all day uh under a articulated truck with the craven and the jack. Nine hours with the vehicle,
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you know, lift and support by mechanical supports >> removing, installing, removing, installing the machine didn't move one inch. >> And then at the end of the day, I I asked them, did you felt insecure being around this huge vehicle? And everybody said, no. Yeah, we manage the risk.
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That's why I >> You guys didn't use a bottle jack. >> No, no, no. We we use a 55 tons. But every single every single risks uh we face every single day. There is a way to to manage it and and if you can't manage it, you you shouldn't be doing the job.
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>> I I really like that. I'm going to use that um because I think sometimes we do and I I've precipitated it going in and saying we have a dangerous job. Um that's probably not a healthy mindset, right? It should be that you can manage like you're saying you can manage those risks.
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>> Yeah. No, you can. And if you can, then don't do it. >> That has to be the message. >> Yeah. >> Yeah. So, what So, so that's a challenge that you have in in training is that mindset. What other challenges you face when you've got a group of 12 guys uh
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that want to learn tires or maybe they don't want to learn tires, they were just sent there. >> Yeah. Mostly when when OTR guys come to the training, they like being otr guys is that there is plenty of jobs out there uh that they could be doing. So when they come to to the class, it's
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because they liked it. Mhm. >> Um I can think in one challenge specifically because the technicians when they come to the training they very very not very often they have the opportunity to have training. So when they are sent they are excited. >> Yeah.
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>> They have good attitude. It doesn't matter if they have 20 years or two months working with OTR they are excited. They they they want to see maybe they could be a little bit skeptical. Okay, I know how to do tires. What is this guy going to teach me? Right.
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>> But now they always come with great attitude. So I think my my personal challenge or our personal challenge is cleaning. I all what I do I learned it from from my mentor which is Roy Roy Gallaire. Um so our first objective is to help them understand what is the
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meaning of safety and why it's important. >> Is that a challenge to overcome that and people don't a technician rolls in there and doesn't understand that? >> They do. >> Yeah, >> they do. The challenge that that I personally have is for them to leave without priority as a
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first thing in their minds. The the fact that when they are out there working by themselves and they start looking around because they are about to do something unsafe, >> they remember why why I'm about to do this. And and that's what happened to me when I came to this training.
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>> Yeah. >> Right. I will I will remember Roy doing the class and I'm about to do something unsafe and and asking myself okay why I'm going to do that what's the reason what's my excuse >> and then reconsidering the action so that's my personal challenge doing
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training right I I would like to believe that that we can do that >> what's your why >> my my what your why yeah >> my my my my family. >> Yeah. Yeah. But we very often forget that unfortunately and and sometimes it's too late when you realize that that's that's our why.
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>> So technicians you say come in they're they often haven't had training. Um how many technicians have you trained in your career? >> It's a good question. I have to say more than 200. more than 200. How many technicians you think are in the United States? I'm I'm gonna give you some
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stats. >> I have no idea. >> Take a guess. >> Well, total population is 300 million in United States. >> So, so we're talking about otr or >> total tire technicians? >> I will say at least 400,000. >> That's pretty good guess. We have it somewhere between 100 and 250,000.
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>> 250,000. >> Yeah. >> Okay. >> How many you think get formal training? >> Take a guess. You see more of you see more of them probably than any. >> So we have 250,000 uh technicians in United. Uh when you asked me the question, I was thinking in all the the technicians around the
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world, >> but in United States uh I don't know maybe I I want to believe that 50% >> 50%. So I saw a stat the other day uh from the Tire Industry Association that said that they had certified over 200,000 technicians over the last 30 years. Wow. So if you break that down, that's
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>> less than 10%. >> Less than 10%. Closer to 5%. Less than 5%. >> Wow. >> You know, it's >> So that's my that's kind of my question for you is is I Cling does amazing things and you're taking guys that are headed into roles that are not dangerous
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but have more risks, right? and you're you guys are are helping them manage those risks. How do we how do we functionally get from 200,000 over 30 years to 200,000 a year because that's what we need to get to. >> Yeah. >> So, I I you know, being being a bit of a
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critic or somebody who wants to evolve the industry, we have you, we have Matt White. um at 200. If you're doing 200 a year, we need a thousand more of you. >> That is >> that's wild to think about. >> Yeah, I was here making mass. Like, how many how many trainers do you need to
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achieve that? It's >> I'll just put it out there at a thousand. >> Yeah, it's amazing. It's a lot. >> That's just North America. >> That's just North America. Why why do you think um such a low number of techs are being you know properly trained yearly? >> I think I think uh
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our profession is not seen like a special job. I think like it's like when I like mounting a tire is not rocket science like putting the tire on the rim and putting the lock ring is anyone can do that. But working safe and doing a a a proper installation that's
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that's a different thing. Uh so I think the lack of training it's because they don't believe we need training. People don't believe that that that there is need a formal training. >> You think that comes from more texts or you think that comes from leadership within the organizations?
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>> I think it could be what I think this is only what I think. It could be that sometimes people in management have no experience so they don't see the value in it. >> Yeah. >> No experience changing tires, right? >> Because often I feel like when when I
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when I have customers that they they change tires in their times, they do see the value and they don't think twice to send their guys to to be trained properly. Well, it I I have a lot of thoughts on it, but I'll leave it with uh it puts an emphasis on how few technicians are
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formally trained, right? If you look at that big pool, the amount of technicians that are going to a mine or a fleet of any size that are are are professionally trained is a small small percentage. >> Yes. Yes. It's changing. Um I'm talking about from my perspective. Uh yes, I
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would like I would like to have the problem where we have to find the other 999 trainers because we we don't have enough, >> you know, people or force to to train the the technicians like they should. >> Um yeah, unfortunately that's not the reality.
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>> Yeah. All right, let's let's switch gears here. Uh tools. Um tools have changed a little bit, you know, not a ton. Um my first question on tools is electric impacts. >> Yes. Um I love them a lot. I I I unfortunately I left the uh the field before you having
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the opportunity to use one, but I was when I saw this this impact gun that you can set up the torque with your phone and it's a one inch impact gun and it's it's lightweight. Batteries are improving every every year. Uh I'm a I'm a be a huge believer
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of that. I I really like the technology. We we have a situation when a customer underground didn't have enough uh air pressure because they can't have a compressor under underground. It needs to be in the surface. So they bring the airline from the surface.
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>> Oh wow. I didn't know that. >> Yeah. Yeah. So for them having an impact electric impact done was huge. It's definitely changing for better. >> Yeah. So, what you are there any tools that you feel like are a necessity in trucks, but you don't see them as much as you should.
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>> I guess you when you go out and train, you bring everything with you. Yeah. >> It's shocking. It's shocking that you go to when you go through through the trucks. >> Yeah. >> Uh you don't find the tools that for our common sense we believe they should have, right?
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the uh a device that allow them to to perform remote inflation, the bead breakers, um more than one hydraulic pump. >> Yeah. >> Yeah. So, it's it's shocking. You wouldn't believe. Uh but you're asking me if sometimes they don't have the tools or some tools. Sometimes they have
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no tools. >> No tools. So why not have cling set the standard and say this is Clling's standard for tools in a truck. >> We do have a for instance uh a list of the standard tools that we need to perform the training. Obviously we can't do training without the tools. >> Yeah.
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>> But very often uh the people in management they they know that they bought tools six months ago. Yeah. >> And then you ask them the question, you send them the list and they say, "Yes, I just bought, you know, the whole set." And then when you arrive to the place,
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probably the technician didn't have any training, and he already broke the tool. >> Mhm. >> That's that's a reality. And and many times technicians, they they don't want to report it because they they don't want to get in trouble. >> Yeah. >> So that's that that's one of the
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reasons. uh but we we don't um we don't have a lot authority to to make things mandatory. We can do the recommendation >> just a recommendation right that's how I think it starts is whoever is the leader in the industry and that can be cling is hey this is the standards that we set
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right for those who want to follow them you can follow them but here's an online publicized list this is what should be inside an earth mover truck this should be in a standard fleet truck it can be public information it's not in intellectual property and that's one of
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my biggest uh critiques of the industry is we all keep a lot of this like it's it's specialty intellectual property knowledge. Oh remember when bead breakers came out people didn't talk about bead breakers but you were using them in your truck to get it done right.
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Um it shouldn't be intellectual property. It should be the standard in which the industry lives by and helps promote safety and uh improves improves for our customers. >> Yeah. In this one, I I don't fully agree with you because if they go through the training or if they have the books.
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>> Yeah. >> Right. The TIA books in the book, they have an explanation of how to use every single tool. >> Okay. >> So, for common sense, those are the tools they need to perform the job. >> So, you're saying the TIA has a book. It's p it's online. It's free.
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>> Oh, no, no, it's not. It's not free. You have to be you have to be a subscriber, right? Yeah. You you mean that they should have a a tool list in their website? >> I'm just saying somebody if it's not going to be you. If it's not going to be TIA, it should be somebody that says,
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"Hey, these are things that you should have in your in your truck. How many technicians have access to that list?" >> You know what? It's it's it's it's idea that we will definitely explore. >> We have a website. We could we could do something with that. Definitely. I
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>> I give you a perfect example, Caesar. you know, I order most of the tools for our trucks. You know, when I started working with you closer four years ago, uh my texts never came to me and said, "I'm missing this, I'm missing that." They just depended on me ordering the
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proper tool kits for the truck, which most um truck, you know, people supplying tools have a list, but that list is very incomplete. Working with you now, I know I need this, I need this, I need this to go on this job. And personally, I've learned a tremendous
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amount just working with you um on what tools we need to outfit our trucks with. And it's nothing close to what we used to think it is. >> Not even remotely close. I look at look at cribbing as an example. >> I mean, cribbing is is a huge investment
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for for a tire company. And there's no return on that. There's not there's not a cribbing search charge that a c that a that a mindsite absorbs. Um, but it's not in a standard package out there. It's uh it was used by some of the best of the best, some people who wanted it,
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but there's still a lot of 2x4s and a lot of railroad ties out there used being used to hold up equipment. Um, and until cling came along, it wasn't like, oh, wow, this is the improvement that that we need. This is this is what promotes safety. No, it's definitely
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idea that the the I'm going to we are going to explore as as as a company. I will I will put the idea up there, >> but I like it. We have a website we could put at least there. >> Yeah, there's guys in uh the UK. We have had them on the podcast from uh TNC site
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services. Um and they run uh four dozen uh hand trucks, crane trucks. Um, and they have some really unique thoughts, but they have uh all of their standards publicized on their website, training practices, ISO methodologies, everything. And their position is we
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need to make the industry better. We're going to share what we do. >> Um, and not worry about someone's going to be more safe than me and take a customer from me. It's how do we improve as a whole. Tell tell me about a when you were a tire tech. Do you look back
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on a particular day and you go, I'm glad I'm still here because I I didn't know or you did something. I mean, I know I have probably more than I can remember, but um what tell me about one of yours where you look back and go, man, I I'm just really thankful I'm still here
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because I was a bonehead that day. >> Yeah. the uh the only reason why I'm a trainer, it's because I had those days and and I'm just lucky enough that to to be here and being able to share those stories with with my my with our technicians, right? Uh with the text,
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one of them is uh that I always share. I was working with a shuttle wagon, which is like a train low profile. Mhm. >> Uh when one night they called me like at noon, midnight, sorry, midnight and it's winter. I'm not happy to go to do the service, but I I drove 30 minutes
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and I swapped the tire. I I grabbed my 55 tons jack, my jack, my 25 tons jack. It was a rear tire. I changed the tire. All good. went back home. Two days after, same customer called me at 2 am in the morning. Not very happy again. It's winter, so and uh I drive
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again 30 minutes. I get there and now it's the front tire. So, I'm not doing my risk assessment. I'm not thinking what I'm doing. I'm just going automatic. So, I grab the same jack, same jack, and and I start lifting the vehicle. I lift it, set up the jack, lower the
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jack, lift again, share the weight. When I start sliding out under the vehicle, as soon as I stood up, the machine collapsed and went down. >> Oh, boom. >> Wow. >> Right there. Right in the moment when I stood up. And I'm standing there thinking, what
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happened? and I put, you know, I use the same the same jack stand that I used last week. It's a small machine. What happened? So, I grab another jack. I had another jack and I grabbed the craving. Um, and I start lifting and when I found it was my jack stand. It
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was 25 tons. It wasn't rated for a shter wagon. So, it was it looks like a tackle when I >> Wow. >> when I grab it. So I wasn't using the the proper tool for the job because I wasn't doing my risk assessment. I wasn't thinking what I was doing. I was just
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>> going out automatic. So that's definitely one of the days that I can think of that that could be that could be it. >> So I'm going make you tell one more story. We do a a segment on the pod called your big dog energy, your BDE. And it's a moment in which you felt like
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you wanted to continue with this career, right? Something cool, something spectacular. Uh maybe just something personally impactful for you that you went, "Yeah, I want to be a trainer." >> Oh, a trainer. >> Could be a trainer. Could just be in the tire industry.
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>> Being a trainer never was never was in my plans. >> Yeah. I'm glad that it happens. I accept the challenge, but it wasn't my plan. I never even imagined I never even imagined that I will be changing otr tires, >> right? >> Even less do being a trainer. Even less,
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you know, traveling around United States or some places in the world to do training. It wasn't it wasn't my plan. That could be one. I have I think I have many moments where I think this this is my this this is going to be my profession. uh just for the simple
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uh fact of of knowing how to change tires and trying to do it properly every time, you know, gave me all these opportunities. >> Uh that's that's one of the things. >> But if if I think of when I used to be a tire technician, a a moment that I used to love a lot is
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when I had my truck. I know I have a service in the morning. >> Yeah. and I know what I have to do. So, one night prior, right, I will leave my truck loaded with the tires. I would put the O-rings that I that I know that I'm going to need, the craving that I need,
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you know, every single tool that I need, I have it prepared. And then in the morning driving my truck to that place with my coffee and arriving there, parking my truck, sometimes the sun is rising at that exactly moment when you are parking, right? You're starting your
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day and you're starting your day just fine because you know you're about to do something that you are good at and you know exactly what you're going to do and then you finish that service and you feel that satisfaction. >> Yeah. that the you really really know
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how to do this job and you enjoy it and then you drive your way back to the shop, you know, with that uh that feeling of of success or accomplishment. >> Yeah, >> that's that I I really like that moment. >> I think that story will resonate with a lot of our listeners.
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>> I got one more for you to all the service techs that are out there watching or their managers. What do you think is the biggest risk that they take day in and day out that they really need to avoid? >> I will say that definitely being distracted
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because if you're focused on what you're doing, you're going to do what you what you know you have to do. If you are distracted, you will think that being fast is the priority. You're going to you're going to be distracted and you will forget your why do you work
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and everything starts from there. If you are distracted you're not gonna look for the trajectory zone avoiding the trajectory zone. You're not going to look for craving the vehicle properly or locking the articulation in a vehicle. Everything starts from there. If you are
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focused in what you're doing and why you do it um there is low probability that that something will will could happen to you. I think that being distracted and nowadays with you know these smartphones we are constantly being distracted even we you can start to do our work and for
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being thinking what you saw in social media or or waiting for news or receiving notifications on your phone I don't know any kind of distraction it could be fatal and and and nowadays it's very easy to to get distracted so I think being distracted is is is the the higher
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uh one of the higher um risks also not being trained like even if you are focused on what you're doing but if you don't know how to manage the risks then yeah I think it's true >> not being trained like you have you don't know what you don't know >> you don't know what you don't know
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>> and if you know it but you're distracted then we have the same result. >> Caesar, thank you. >> Thank you. >> Yeah, I really want to thank you and cling for what you guys do. Um I look forward to the day where there's another 999 of you. 998 because Royy's part of
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the team. So, we can't we can't exclude him. So, um I look forward to that day. We we need more. >> Yeah. Thank you. Thank you very much for for having me here. Thanks, Caesar. It's >> an honor. Around the bead podcast, tire talk for trucking, mining, agriculture,
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and more. Your home for fleet solutions. Aiming to inform, pioneer, and entertain the tire world in connected industries. Sponsored by East Bay Tire, keeping essential industries moving forward.
